Privacy Policy

Digital Pro ("we", "our", or "us") operates a software and digital product distribution platform. We enable merchants to sell digital goods, generate unique license keys, and offer secure self-service customer hubs.

We take privacy seriously. We design our software systems according to the principle of data minimization—meaning we only collect, store, and process personal data that is genuinely required to deliver our services, prevent fraudulent transactions, and comply with applicable laws.

This Privacy Policy applies to all users of our platform, including merchant administrators, team members, and buyers purchasing licenses via Digital Pro payment links and checkout flows.

Depending on how you interact with Digital Pro, we collect the following categories of information:

We process personal information strictly for genuine business and operational purposes:

• Order Fulfillment: Delivering unique software license keys and activation details without duplicates.
• Customer Access: Providing buyers with secure access to their Customer Hub to review past purchases and download software.
• Merchant Account: Managing merchant accounts, team permissions, product inventories, and sales analytics.
• Service Communication: Sending transactional emails, such as order receipts, license keys, password reset links, and critical platform security notices.
• Fraud Prevention & Security: Detecting suspicious activity, preventing unauthorized access, and defending against payment fraud and abuse.
• Legal Compliance: Meeting statutory accounting, tax, and commercial reporting obligations.

We apply strict safeguards to keep your personal records and license keys protected from unauthorized access, modification, or exposure:

While we maintain rigorous security protocols, no internet transmission method or electronic storage system is 100% impenetrable. If you suspect any account compromise, notify us immediately.

We never sell, rent, or trade your personal data. We only share information with vetted third-party service providers when strictly necessary to operate the platform:

• Payment Processors: Gateways such as Stripe handle credit card payments, merchant payouts, and currency conversions under strict PCI-DSS compliance.
• Cloud Infrastructure: High-reliability cloud servers and managed database clusters located in secure, certified data centers.
• Email Delivery: Transactional email infrastructure used solely to deliver license keys, receipts, and account verifications.
• Legal Authorities: We may disclose information if required by a valid court order, government subpoena, or applicable legal obligation.

We use cookies and similar browser storage mechanisms strictly for functional and security purposes:

We do not use invasive third-party tracking pixels, advertising retargeting cookies, or behavioral surveillance tools. You can adjust your browser settings to refuse cookies, though doing so may prevent you from staying logged into the platform.

Regardless of your geographic location, we provide high privacy standards consistent with the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA):

• Right to Access: You can request a clear copy of the personal information we hold about you.
• Right to Rectification: You can correct or update inaccurate or incomplete account details directly in your profile settings or by contacting us.
• Right to Erasure: You can request the permanent deletion of your account and personal records, subject to mandatory statutory tax and accounting retention rules.
• Right to Data Portability: You can request an export of your merchant data, product lists, and order records in a machine-readable format.
• Right to Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of service for exercising your privacy rights.

To exercise any of these rights, simply email our privacy desk at privacy@digitalpro.io. We will respond within 30 calendar days.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Active Accounts: We retain account profiles and merchant settings for as long as your workspace account remains active.
• Financial & Transaction Records: In accordance with tax and legal requirements, order receipts and transaction ledgers are kept for up to 7 years.
• Temporary Logs: Server access logs and security records are automatically rotated and deleted after 90 days.

When data reaches the end of its retention period, it is securely purged and permanently erased from our active databases and backup archives.

Digital Pro operates globally. Information collected may be processed and stored in data centers located in the United States and other regions where our cloud infrastructure providers operate.

Whenever personal data is transferred across international borders, we ensure suitable safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring your personal data remains subject to robust legal protection.

Our services and platform features are designed strictly for businesses and individuals aged 18 and older. We do not knowingly solicit, collect, or process information from children under 18 years of age.

If we discover that a minor under 18 has submitted personal data to our platform, we will take immediate steps to delete that information from our servers. Parents or guardians who believe this may have occurred should contact us immediately.

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to our dedicated privacy and compliance team: